Valuables left behind at Hong Kong International Airport

Leaving Hong Kong on the 3rd of January, 2016, I found an iPhone at Hong Kong International Airport, specifically inside a female toilet cubicle.

Holding on to the phone after I have finished my business, I looked for cleaning staff inside the toilet. None were to be seen around. I then walked out from the toilet, as my bf was waiting for me at outside. Told him the story, and we both stood waiting in front of the toilet .. waiting if the phone’s owner will return, looking for her lost phone.

The phone has a password lock and also in airplane mode. I tried switching off the airplane mode, just in case the owner was to dial her own phone. But, there was no service. Aiks.

I then approached an airport security staff, and was told to drop the phone at the airport’s Information Counter.

Oh no … Why me? I thought that we can still have a little time to spare for a cuppa of coffee. But again, the owner must thank her lucky stars, that her phone landed in my hands.

So, bf and I decided that we’ll wait for another 5 minutes or so, before we walk to the airport’s Information Counter. 

Not long after that, we saw a girl dashing to the toilet .. haha, not sure because of urgent call of nature, or looking for a lost phone. But I followed suit.

I saw a girl (wasn’t sure whether it was the same girl) talking to the toilet’s cleaner. Hearing bits and pieces of their conversations, I gathered that poor soul was indeed looking for her lost phone. After confirming that she is the rightful owner, I returned the phone to her

She told me that she went to the airport information counter to inquire, and then walked back to the toilet … something like that. She was too anxious and she was blabbering away πŸ™‚ 

Rule with morality, folks
Glad that I managed to return the phone to the owner. Confucius says, β€œDon’t do unto others what you don’t want others to do unto you.”

Anyway, I searched for info on what to do if one encounter a similar situation at the Hong Kong International Airport (HKIA).

They have a Lost and Found Office at HKIA, at Shop 088 on Level 5 of Terminal 2here.


Location : Shop 088, Level 5, Terminal 2 (non-restricted areas)
Telephone : +852 2182 2018
Fax : +852 2182 2087
Service Hours : 07:00 – 23:59
Email :


Have a safe flight and pleasant journey, everyone! Remember to take all your belongings with you.



Travel opens up a whole new world, which is cliche but true. I am a strong advocate for independent and solo travel. I was born and raised in Kuala Lumpur, Malaysia but now live in Bangkok, Thailand, resulted from a chance encounter in 2009 with my why-are-you-Thai bf. I am now split between two countries. One country for my bf, another for the family, for the occasional weekend together.