We have stayed in 11 different accommodations so far in Europe. ZE and I have been keeping track of our top 3 favorites.
For me, Pension Regina/Gräfenhaus is my favorite so far. I have left a 5-star Facebook review on their page here, and I wrote “Conny and Tobias are superb! They put so much loves into Pension Regina, and they are a ray of sunshine. They genuinely care about their guests, and have made our stay a memorable one. I highly recommend this cozy b&b!”
When searching for a place to stay in Cochem, I was spoilt for choice.
I first came across Pension Regina on Agoda. I then went to Pension Regina’s website (with the thought of booking directly with them), but it was all in German language.
I ended up booking through Agoda. It was the weirdest Agoda booking that I’ve ever made. It states “Payment for this booking will be collected by the property“, and I wasn’t charged on my card.
I then received an e-mail from Pension Regina. They asked for a deposit of €70 for one night (my booking was for two nights). But, they were kind and considerate enough to understand that there will be a high international transfer fee. They added that they are okay for a reply confirmation, and for cash payment upon arrival.
I was also confused when they mentioned they received my booking via Booking.com. After checking my email confirmation from Agoda again, it indicates “Booking provided by Booking.com.” I wonder how is the commission model like, between Agoda and Booking.com?
Anyway, the room rate for standard room @€70 as indicated in Pension Regina’s website here.
So, an email confirmation works with Pension Regina, and cash payment after our arrival. Not only that, the email was so well-written in English! Please do not get discourage with their German website, and e-mail them directly at email@example.com
For a small bed & breakfast, their service before and during our stay are highly commended. Conny also helped me to check on airport shuttle’s information, which made our journey so much easier.
Conny came to pick us up from Cochem train station, knowing that we were not familiar with Cochem, and also loaded with bags. She wrote “The station is not that far away, but you would have to walk for about 20 minutes to get to our house or take a taxi, and so we prefer to pick you up.”
Conny and Tobias were so welcoming.
We were also upgraded to a room facing the Mosel river (instead of a standard room).
This room doesn’t come with an en-suite bathroom (like other standard rooms), but no complaints.
Splendid breakfast included, and both Conny & Tobias always checked around to ensure that we have enough to eat.
Lots of personal touches, and I feel they put in their heart and soul in this place.
The pension was named after Conny’s mom, Regina. Conny has been running this place for two years, with her husband Tobias. Even though Tobias speaks little English, his genuine warm spirit was much felt.
I can’t recommend this place enough. If you are heading this way, do stay at Pension Regina, and send our regards to Conny and Tobias.